Contact Us

For24/7 Emergency support

If you are unable to connect with the ​local foreign ​country emergency call center, police or fire numbers, we have a 24/7 toll-free hotline number for members of Mastercard TravelSafeWorld™.​

Just press the FailSafe button and you will see this special toll- free number.

Then just press call and you will be connected to an English-speaking staff member trained to help you​. ​

For NON EMERGENCY support:

In the United States

W​ithin the United States call 1-800-MasterCard (1-800-627-8372).

Outside the United States
You can also call the following telephone number collect 1-636-722-7111.

For e-mail support:

support@travelsafeworld.com